ORDERS OVER Rs. 1,499.00 USE COUPON CODE :1499SHIPFREE

Your Cart is Empty
x

FAQ's

Frequently Asked Questions (FAQ)

1. What kind of jewellery do you sell?

We specialize in Kundan Jewellery, including necklaces, earrings, and traditional sets that are perfect for weddings, festivals, and special occasions.

2. What is the price range of your jewellery?

Our jewellery is priced between ₹500 to ₹1000, making it affordable yet elegant.

3. Is your jewellery handmade?

Yes, most of our jewellery is handcrafted, which may result in slight variations in color or design. These variations make each piece unique.

4. Is kundan jewellery durable?

With proper care, kundan jewellery can last a long time. We recommend keeping it away from water, perfumes, and chemicals.

5. Do you offer Cash on Delivery (COD)?

Currently, we do not offer COD. All orders must be prepaid.

6. How long does delivery take?

Orders are usually delivered within 4–7 business days after dispatch, depending on your location.

7. Do you ship all over India?

Yes, we deliver across India.

8. How can I track my order?

Once your order is shipped, you will receive a tracking link/ID via WhatsApp or email.

9. What is your return or exchange policy?

  • We accept returns or exchanges only for damaged, defective, or incorrect products.
  • You must inform us within 24 hours of delivery with an unboxing video and photos.

10. Are returns accepted for sale items?

No, sale or discounted items are non-returnable and non-exchangeable.

11. What if I receive a damaged product?

  • Please contact us within 24 hours of delivery with:
    • Order ID
    • Clear photos
    • Unboxing video
  • We will assist you as soon as possible.

12. Will the product look exactly like the pictures?

We try our best to show accurate images. However, slight color differences may occur due to lighting and screen settings.

13. How do I take care of my jewellery?

  • Store in a dry place
  • Keep away from water, perfume, and chemicals
  • Clean gently with a soft cloth after use

14. How can I place an order?

You can place an order directly through our website or via Instagram / WhatsApp.

15. How can I contact you?

You can reach us at: